How Dell Technologies and Its Partners Are Shaping Thin Client Solutions

Our partnerships with key technology companies ensure that our thin client solutions are not only ready-to-deploy but also optimized for collaboration and ease of IT management.

Introduction

Dell’s Cloud Client Workspace portfolio consists of thin client operating systems and management software designed for VDI environments. Cloud Client Workspace software is ready-to-deploy with built-in third-party components, offering customers a secure and productive user experience with optimized collaboration and simplified IT management.

Customer Benefits

Dell Technologies' broad ecosystem of technology partners brings a range of benefits to Dell's thin client customers.

Security and compliance

Customers will benefit from the security expertise and best practices of Dell and its partners, who have extensive experience addressing the needs of highly regulated industries. Dell provides a choice of thin client operating systems, including ThinOS, the most secure thin client operating system¹. Dell thin client solutions offer secure connections and multi-factor authentication to protect customer data when attaching to partners’ virtualized environments. In addition, endpoint compliance can be enforced by using Wyse Management Suite or optional partner management software.

User experience and productivity

Dell thin client solutions enhance the end-user experience and productivity by providing fast, consistent, and seamless access to virtual desktops, applications, and data. Dell thin clients are optimized for unified communications, offering support for popular collaboration tools such as Microsoft Teams, Cisco Webex, and Zoom. In addition, our thin client solutions integrate identity management software from key partners, such as Imprivata and Identity Automation.

Dell thin client solutions further improve the user experience by delivering our embedded OS offerings on industry-leading OptiPlex and Latitude commercial platforms which support a large number of peripherals and accessories, including Dell monitors from the world’s #1 monitor company ².

Flexible management and monitoring

Wyse Management Suite (WMS) gives IT administrators the freedom to manage Dell thin client solutions anytime, anywhere, and enables hands-free deployment with zero time to productivity³. WMS also offers advanced security features such as AD integration, role-based administration, and comes with a mobile app that provides real-time alerts and notifications.

Alternatively, Dell thin client customers can choose to use other management software, such as Microsoft Endpoint Configuration Manager and VMware WorkspaceONE. Dell thin clients are also designed to work with leading client monitoring software provided by ControlUp, Liquidware, Lakeside, UXM, and eG Innovations.

Single Vendor Support

Dell Technologies offers world-class, localized support for customers working to integrate our thin client solutions into partners’ virtual environments. Additionally, customers gain efficiency by having a single vendor to contact for Dell thin client solution support. This includes 24x7 availability and a range of ProSupport offerings to address customers’ unique needs.

Our Key Partners

Cloud Client Workspace software includes integrations with these leading virtual desktop solution providers. 

Microsoft

Dell Technologies, a Microsoft Gold Partner, offers thin client solutions that are deployment-ready with embedded Remote Desktop Protocol and Azure Virtual Desktop (AVD) agents, which provide remote access to Microsoft Azure and Microsoft 365. Dell thin client solutions are approved by Microsoft to use with AVD to give users seamless access to their virtual desktops.

Benefits of Microsoft technology integration:

• Microsoft Teams optimization facilitates real-time voice and video traffic processing to keep the workforce productive.
• Choice in thin client operating system – Dell thin client customers can choose highly secure Dell ThinOS or feature-rich and familiar Windows IoT Enterprise.
• Choice in management software – Windows IoT Enterprise customers can choose Dell Wyse Management Suite (WMS), designed specifically for managing Dell thin clients, or leverage existing investments in Microsoft Endpoint Configuration Manager (MECM).

Citrix

Dell Cloud Client Workspace offerings are Citrix Ready verified with “Citrix Ready for Cloud” and “Citrix Ready Endpoint Premium” certifications. This assures interoperability and gives customers confidence that Dell thin client solutions will work seamlessly in a Citrix environment.

Benefits of Citrix technology integration:

• Dell thin client solutions are ready to deploy with built-in Citrix HDX, delivering a high-definition experience to virtual desktop users, which enables more productive collaboration.
• Support for enhanced features such as Microsoft Teams and Zoom optimization, USB redirection, and enabling up to 4K monitors and quad-displays.

VMware by Broadcom

VMware offers a comprehensive suite of solutions that enable virtualized end user computing, such as VMware Horizon and WorkspaceONE, allowing customers to deploy and manage virtual desktops and applications across hybrid cloud environments. Dell Technologies is a VMware Global Partner. Dell thin client solutions are tested and certified for compatibility with VMware Horizon which protects customer investments in our mutual technologies.

Benefits of VMware technology integration:

• Dell thin client solutions are ready-to-deploy with support for VMware Horizon and VMware Horizon Cloud and include built-in, feature-rich VMware Blast Extreme, PCoIP, and RemoteFX remote display protocols.
• Choice in management software – Dell thin client customers using the Windows IoT Enterprise operating system and connecting to VMware Horizon can choose to use Dell Wyse Management Suite or VMware WorkspaceONE, which could help standardize management across their fleet.

Amazon Web Services

Dell Technologies is an Amazon Web Services (AWS) Advanced Consulting Partner, and Dell Cloud Client Workspace software is designed to connect to Amazon WorkSpaces to provide users seamless access to their virtual desktops.

Benefits of AWS technology integration:

• Dell thin client solutions integrate both Amazon WorkSpaces Streaming Protocol (WSP) and PCoIP, providing customers the flexibility to securely attach to any AWS environment.
• WorkSpaces Streaming Protocol (WSP) includes unified communication optimization, multi-factor authentication (including smart-card support), and a full-featured web client.

Conclusion

Dell Technologies integrates key partner technologies to deliver optimized, high-performing thin client solutions for secure and reliable access to virtual workspaces. Our solutions are designed to be easy-to-manage and work seamlessly with your existing virtual desktop infrastructure, empowering IT departments to address today’s most pressing business priorities: enabling a secure, distributed workforce; boosting end-user productivity; and modernizing IT.

Learn more about Dell thin client solutions: https://www.dell.com/cloudclientworkspace

End Notes:

1. Based on Dell analysis of Dell ThinOS v. competitive products, January 2024. CLM-006983.
2. Disclaimer: IDC Worldwide Quarterly PC Monitor Tracker, Q3 2023.
3. Zero time to productivity benefit available with WMS Pro on the public cloud.